The service delivery system must meet the service specification involved while ensuring sufficient capacity to meet the service targets concerning queues as well as the… Read More »Service Delivery Manager: Is the service or part of the service provided by another part of your organization?
Data quality efforts are often needed while integrating disparate applications that occur during merger and acquisition activities, but also when siloed data systems within a… Read More »Data Quality: Do you have a consultant or small works roster for the procurement of services?
Email deliverability is an ongoing process that includes reputation management, list management, content optimization, email management, and customer privacy protection . Trigger However, to run… Read More »Email Deliverability: Where will services be provided?
Planned maintenance aims to keep an asset as close as possible to the condition it was built, taking into account the level of funding provided… Read More »Planned Maintenance: What are the criteria for approval of a maintenance plan?
Software as a service (SaaS) is a delivery and licensing model in which software is accessed on the web via a subscription rather than installed… Read More »Software as a Service: How secure is your data against risks as data loss and viruses?
However, it is also necessary that users are still able to access authenticated applications transparently, without being made aware of the presence of the proxy.… Read More »ADFS: Which platform is your primary production email system?
Field service management is crucial to project success as it ensures that the field service work is being completed in accordance with customer expectations within… Read More »Field Service Management: How many team members are you looking to train on this system?
ServiceNow, your organization that makes work, work better for people, announced a new industry solutions strategy to deliver workflows that help your organization in specific… Read More »ServiceNow: What resources and budget are owned by the IT service department currently?
Scrum cost estimating methods use the wisdom of the team to generate estimated effort acknowledging from the beginning that final cost and duration will vary… Read More »Scrum: Should the development team be concerned about the gap in estimates?
Design sprint is a new-ish term for something the industry has been doing for over a decade. Event Employee benefits come in many forms and… Read More »Design Sprint: What exactly is design thinking?