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September 2008 Print E-mail

Dear Claire,

Thank you for a wonderful three days training, it was relaxed and well paced, not to mention the dazzling abilities of the trainer.

I look forward to receiving a certificate and pin (the pin being, obviously, the true reason for attending and completing the course Laughing).

April 2009 Print E-mail

Hi Tim:
 
Wanted to inform you that I took the ITIL F v3 exam last week and I passed !
 
I thoroughly enjoyed your coursewok, love the ITIL framework and concepts.
Thanks to you and your team for all the hard work and effort you put into the coursework.


 Just want to thank you for a great course. I ran out of time but plan to take exam on May1st.

You're great thanks Tim


 Jess,
Thank you, that is great.
 
By the way, your company has been so good to deal with, everyone is very helpful and responsive.  I will be recommending your company to others.
 
thanks,
Patty


Just wanted to let you know that I have passed my ITIL v3 Foundation exam - thanks to you and the text and the online course. Thanks for everything!

August 2008 Print E-mail

Have a great weekend, and thanks again for a very nice program - I got a lot out of it.  Nice to hear the Aussie accents instead of the same old boring American ones here - made it more interesting for me.   Was in Sydney once years ago for work; you have a beautiful country. 

All the best, John

August 2008 Print E-mail

Hi Claire,

Yes it does make sense.  I took your itil v.3 eLearning and the exam prep and really enjoyed those two courses.  Thanks to them I passed with flying colours!

When I purchased the change management program it stated that it would include templates that I was anxious to see.  Can I get them emailed to me?

Huge fan of art of service programs,

Dave

August 2008 Print E-mail
Thu, May 22, 2008

I just wanted to let you guys know that I successfully passed the ITIL V3 Foundation Certification exam last weekend (80%). I wanted to thank you for putting together the reading material and the presentations for the exam. I found the book really useful and lucid.

I would strongly encourage potential ITIL V3 Foundation Exam takers to consider and use this book to suceed in your exams.

Thanks for everything,
Ganesh
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