Bai exists to give financial services leaders the confidence to make smart business decisions, every day, proper organization of your customer service organization can help… Read More »Service Delivery Manager: Is the interorganization system working?
IT Service Desk: Does your management team share the vision, and understand the business implications, of your IT architecture?
Shared services is the provision of a service by one part of your organization or group, where that service had previously been found, in more… Read More »IT Service Desk: Does your management team share the vision, and understand the business implications, of your IT architecture?
Having a flawless and rigid digital presence that can withhold any type of cyber security incidents is a top priority for organizations, muddling together security… Read More »Cyber Security: Which services do other organizations expect from a cyber security provider?
However, the available market is vast, with a myriad of providers offering an even larger number of services, the best way to become a data… Read More »Service Design: How long is data stored for tracking information?
In addition, regularly test and scan the application and network to look for vulnerabilities, now, new scan results are merged more quickly with past results… Read More »Burp Suite: Does your organization have regularly scheduled penetration tests?
At the end of the day, if the goal is simply finding a place to rest, most locations belonging to the top budget chains meet… Read More »Customer Loyalty Program: Is the need to service large numbers of members driving up running costs?
Hospitality Consulting: What is your organizations average response time for emergency and non-emergency service calls?
You constantly monitor your performance in all areas of your service so that you can establish what is going well and identify any areas for… Read More »Hospitality Consulting: What is your organizations average response time for emergency and non-emergency service calls?
Any manual migration script is generally used to move between consecutive versions of a database, migrating a database application takes careful preparation to ensure it… Read More »DBaaS: How many databases are you migrating?
business value dashboard: How efficiently is your function providing services when compared to your organization peers?
Performance management can focus on performance of your organization, a organization, processes to build a product or service, employees, etc, it must be noted that… Read More »business value dashboard: How efficiently is your function providing services when compared to your organization peers?
Regular backup and recovery testing is already an industry standard for cloud providers, somewhat paradoxically, your goal is to enable every client to securely use… Read More »IT Service Continuity Management: What are the components of testing as it is conceived today?