Service desk personnel need to work closely with other disciplines in the IT organization to ensure that all customer inquiries and requests are resolved in… Read More »Service Desk: What steps were carried out in implementing the tools?
Manage your organization emerging cyber loss exposures more effectively by understanding appropriate risk management solutions and confidently discuss cyber risk with your organization to enhance… Read More »Cyber Security Insurance Policy: Does the service provider have adequate liability insurance?
Certainly no profession is recession-proof, but the abundance of IT and information asset protection needs are creating many opportunities for project managers willing and able… Read More »Jira Project Management: Why move from project services to managed services for IoT services?
Facilities Energy Management: What dispute resolution procedures do you intend to put in place to deal with energy related complaints and issues?
With energy costs persistently rising, continuing concerns over resilient energy supplies, and increasing levels of statutory obligations connected to emissions and climate change policies, facilities… Read More »Facilities Energy Management: What dispute resolution procedures do you intend to put in place to deal with energy related complaints and issues?
Pricing Analytics: How might future changes in cloud providers pricing/offerings/ services impact your choices?
Pricing analytics can also help executives more clearly understand both the internal and external factors affecting profitability at a granular level. Identify From the collected… Read More »Pricing Analytics: How might future changes in cloud providers pricing/offerings/ services impact your choices?
Cloud computing security or simply cloud security is a set of rules and regulations that control the functioning of cloud computing in order to safeguard… Read More »Cloud Computing Security: What do it executives look for in cloud service and platform providers?
Since your organization is the sum total of what employees achieve individually, organizations should do everything in power to ensure that employees perform at peak,… Read More »GISF: What is the service provider mission?
Cloud Migration: Are model-driven techniques used as a means to migrate SOA applications to cloud computing?
Cloud migration of existing IT applications and infrastructure provides opportunities for organizations to save cost, provide greater levels of service and deliver a competitive advantage.… Read More »Cloud Migration: Are model-driven techniques used as a means to migrate SOA applications to cloud computing?
API monetization is a powerful capability to help leverage your digital assets, build a commercial infrastructure and revenue generating streams. Problem It offers end-to-end monetization… Read More »API Monetization: How do you ensure the API service is secure?
Net promoter score software can graphically display how the metric has changed over time for the brand so that strategic decisions can be taken on… Read More »Net Promoter Score: What could be more important to you than excellence in customer service?