Your customers expect your business to be accountable to your promises, and your customer service team creates the face of your organization, conversely, profitability that… Read More »customer profitability: How focused is your organization on customer service improvement?
Break-even analysis, contributions margin, and sensitivity analysis are all considered in detail, absorption costing is a costing system whereby all manufacturing costs, including variable and… Read More »Cost Accounting: Which are characteristics of service costing?
Mobility as a Service: How to ensure the inclusiveness of MaaS schemes, both in terms of physical and digital accessibility?
Number of environmental, social, and transportation-related benefits have been reported due to the use of various shared mobility modes, maas is a real-time, fully managed… Read More »Mobility as a Service: How to ensure the inclusiveness of MaaS schemes, both in terms of physical and digital accessibility?
Alternatively, you could work directly with an email service provider to avoid the complexities of maintaining your own server, in the case of a queue… Read More »Service Delivery Manager: Is there a service delivery system failure?
Service Delivery Manager: Are clients satisfied with the product offerings and service delivery mechanism?
For the delivery of products to be successful, it takes communication and dedication, customer service reports provide an overview of all customer service requests so… Read More »Service Delivery Manager: Are clients satisfied with the product offerings and service delivery mechanism?
When deciding about market positioning, pricing, promotions, and sales, your customers should be top of mind, to do so, it takes into account what your… Read More »Marketing Plan: Is your product/service proprietary?
IT Service Desk: Does your management team share the vision, and understand the business implications, of your IT architecture?
Shared services is the provision of a service by one part of your organization or group, where that service had previously been found, in more… Read More »IT Service Desk: Does your management team share the vision, and understand the business implications, of your IT architecture?
These principles are universally applicable, regardless of what industry a company operates in, whether it focuses on a business or consumer clientele, where it does… Read More »Business Analyst: What service or product does your business provide and what needs does it fill?
The service desk strives to enable business processes by providing integrated support, adapting the support to the evolving needs of the business, the industry, and… Read More »IT Service Desk: What type of IT structure enables efficient delivery of IT services?